WARRANTY AND AFTER-SALES SERVICE

Who pays for return shipping fees?

If your product malfunctions and our technical analysis reveals that the malfunction is covered by the warranty, we will reimburse you for shipping fees.
Please keep a record of your shipping fees and send us a copy by postal mail, remembering to include your order number, to the following address:

Pixmania Customer Service
43-47 avenue de la Grande Armée
75016 Paris
France

NB: If the malfunction is not covered by the warranty (e.g. for accidents or if the product is dropped, etc.) shipping fees will not be reimbursed.




Can I return my product if I'm not happy with it?
What kind of warranty do you offer?
How does the warranty work?
How can I get a Return Coupon?
How do I follow the progress of repairs on my product?
How do I send a product back to you?
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